• 06 Sep 2017
    • 10:00 AM - 11:00 AM
    • WEBINAR; online via BlueJeans
    • 0

    Sorry, but this event is now sold out. You can join the waitlist and we will send you an email when additional spaces become available.

    Join waitlist

    Give Patients a Magical Experience Using Innovative Technology

    Webinar with Dr. Larry Garber
    Reliant Medical Group

    September 6: 10:00 - 11:00 AM
    Online only! Note the time!

    From check-in to check-out, patients have fantasies of efficient service for every step of the visit. Learn how Reliant integrated novel technologies with the Epic EHR to streamline check-in, display wait-times, identify patients in waiting rooms using stealth photos, identify the exam room provider with an automated colored light system, display a provider-specific and patient-specific slideshow in the exam room, and expedite check-out.

    Reliant Medical Group, a 500+ provider multispecialty group practice, found itself in the unenviable position of losing their buildings' leases 2019. Faced with building and renovating every office, Reliant took the opportunity to re-evaluate every aspect of patient care. Through a two year-long process involving almost every employee, Reliant developed consensus on new workflows, building designs, staffing, and technologies designed to give patients the best experience and quality of care.


    • Dr. Larry Garber is an EpicCare Ambulatory Certified analyst, a Cache developer, a board-certified Clinical Informaticist, and Medical Director for Informatics at Reliant Medical Group for 19 years. He designed, developed and implemented most of the systems that will be presented.
    Project Details:

    Reliant piloted and refined the new system of care at 4 different locations over the course of 18 months. The result of this work will be presented, with a focus on new innovative technologies integrated with the Epic ambulatory EHR. Some of these include:

    • Welcome Kiosks that automatically clean the screen at the end of check-in, via integration with Epic
    • Digital signage at each check-in desk that integrates with Epic to denote staff name and wait time for patient
    • Automated “stealth” photography of patients checking in, so the patient can be identified in the waiting room
    • Exam room exterior colored light system automatically conveying to Epic the status of the room for efficiency 
    • Exam room screen saver that displays, while the patient is waiting for the provider, info relevant to the patient, allowing rooms to be shared by one of several providers.

    The work that Reliant has done has had a laser focus on leveraging the power of Epic with integrated technologies in order to provider a magical experience, not only for our patients, but also for our physicians and staff.

    • 12 Sep 2017
    • 9:00 AM - 10:30 AM
    • MHDC Offices 460 Totten Pond Rd, Ste 690,Waltham, 02451
    • 84

    New Tools of the Trade: Transforming Your Population Health Strategy Into a Reality

      September 12, 2017 9:00 - 11:00 AM

    As healthcare continues to shift from volume to value and organizations explore new strategies to deliver proactive, high-quality, low-cost care, technology will play an instrumental role in allowing organizations to be successful in this new paradigm. How to make it work for you?

    That’s another matter.

    In this session, Ken Laliberte , Manager of Product & Industry Messaging at MEDITECH, will address how these organizations can leverage their technology to more effectively coordinate care, reduce readmissions, increase patient outcomes, provide an overall better patient experience, and more effectively manage patient populations. Attendees will also learn about some creative solutions they can deploy to standardize and enhance workflows for increased efficiencies, as well as strategies to promote engagement and buy-in across their organization.

    This session will focus on:

    • The benefits of tailoring care delivery based on risk stratification
    • New roles emerging to support population health
    • How analytics can pinpoint areas for improvement and track progress
    • Strategies for engaging patients via patient portals and wearable devices
    • 14 Sep 2017
    • 9:00 AM - 11:00 AM
    • online & @MHDC

    ACO : Pilot to Production... How Ready Are You?

    As a health plan or provider organization operating in an ACO-driven market, your ability to scale your ACO programs from limited-scope pilots to full production is mission critical. However, you face many questions and challenges. How well can you stratify your population risk? Can you automate patient attribution, contract details and periodic settlements to providers? How easily can you model your risk-based arrangements and estimate financial risk and the probability of success or failure? How transparent are you with your payment calculations and other program performance reporting? Your answers to these questions could very well determine the success of your ACO programs.

    Ensuring the successful scaling of your ACO programs requires a best practice approach inclusive of repeatable processes, actionable templates and the utilization of financial, administrative and clinical data. Join Edifecs for this impactful, live session where attendees will learn:

    • How to deploy up front modeling and analysis to mitigate financial risk
    • How to improve provider buy in of new risk-based financial arrangements
    • How to finally end your reliance on spreadsheet program performance management and improve program performance


    John Kelly, Principal Business Advisor, Edifecs

    Michael Pattwell, Principal Solution Consultant, Edifecs
    • 19 Sep 2017
    • 9:00 AM - 11:00 AM
    • mhdc offices & online
    • 92

    Cure for the Common Cloud

    September 19, 2017 9:00 - 11:00 AM

    The explosion of useful cloud services has enabled new levels of productivity, resulting in strategic advantages for many healthcare providers. In fact, a recent Netskope Cloud Report shows that on average, healthcare organizations use more than 900 different cloud services.

    But using the cloud is not without risk; common scenarios such as patient records accidentally being shared via the cloud or loss of protected or sensitive data are genuine concerns. Legacy security tools force a catch-22 between using the cloud for productivity and collaboration or alternatively organizations are forced to block cloud services entirely to help mitigate risk. In most cases, blocking the cloud no longer works both technically and operationally. There has to be a better way.

    Join this session to learn how the use of cloud services is driving productivity in healthcare and what the best practices are for healthcare technology and security leaders to help ensure a safe and secure cloud without negatively impacting productivity.

    Featured speakers include Sonia Arista, who is the Healthcare Practice Lead for Guidepoint Security and the former CISO of Tufts Medical Center and Bob Gilbert, Chief Evangelist at Netskope, a leading cloud access security broker.

    Attendees will learn how to:

    • Think about cloud services in relation to business objectives
    • Safely enable productivity suites like Office 365
    • Triage Shadow IT and consolidate on the most enterprise-ready cloud services
    • Define policies and supporting technical controls to identify and prevent PHI leaks
    • Gain influence with business stakeholders to champion information security initiatives
    • 19 Sep 2017
    • 2:00 PM - 3:00 PM
    • online
    • 100

    Spotlight User Group - Webinar Series

    Tuesday, September 19, 2:00 PM

    Over the coming calendar year, MHDC will be hosting a series of user group webinars that will focus on relevant & important use cases, questions, and your input & recommendations for  improvements to the Spotlight solution.  

    BlueJeans Webinar Info will be sent when you register

    Upcoming Sessions: Tuesdays, 2pm EST

    • Tuesday, November 21st
    • 27 Sep 2017
    • 9:00 AM - 11:00 AM
    • mhdc offices & online
    • 98

    Information Blocking:
    Law and Interoperability

    September 27, 2017 9:00 - 11:00 AM

    Speaker: David S. Szabo, JD, Partner, Locke Lord; Chairman of the Board, MHDC

    Congress, The Office of the Inspector General, the Office of National Coordinator, and the Office of Civil Rights all have expressed their concerns about possible “information blocking” by electronic health record vendors and by provider organizations.  ONC defines information blocking as knowingly and unreasonably interfering with the exchange or use of electronic health information.  After a flurry of legislation and regulatory guidance, Information Blocking can lead to:

    • Reimbursement penalties under MACRA;
    • An obligation to refund “meaningful use” incentive payments;
    • Civil monetary penalties;
    • Violations of the Stark regulations;
    • Violations of the Anti-kickback statute; or
    • False Claims liability.
    The presentation will review regulatory definitions of “Information Blocking,” legal guidance from various agencies, and reasonable justifications for limitations on interoperability. 

    • 05 Oct 2017
    • 9:00 AM - 11:00 AM
    • mhdc offices & online
    • 100

    Optimizing Approaches to Behavioral Health Management
    Leveraging Technology and Analytics to Drive Patient Outcomes

    October 5, 2017 9:00 - 11:00 AM

    Presented by Beacon Health Options

    Innovation abounds, what how can we find the right solutions to employ that are both cost effective and efficient to implement? As Massachusetts prepares to embark on the MassHealth ACO Restructure, what role do we all play in making sure the model is successful? Best practices for behavioral health management require coordination across 3 core stakeholder groups in 3 core categories: Members, Providers and MBHOs regarding Access to Care, Management and Support, and Actionable Analytics.

    These categories are inter-related, and shared responsibility crosses all 3 stakeholder groups

    Technology tools and analytics can help fill the gaps and answer the following:

    • What should Providers & MBHO’s employ to share patient data seamlessly in order to effectively manage the whole person?
    • How can we use technology to expand access to Behavioral Health Services?
    • How can we support Providers in diagnosis and prescribing for our patients?
    • Can we leverage existing patient data to transition from reactive care to proactive & preventative care?
    • In what ways can new technologies and analytics drive down the overall cost of care, while improving the member experience around quality and outcomes?


    • Alison O’Connell, Director on the Corporate Strategy, Beacon Health Options

    Alison's responsibilities include focusing on leveraging Beacon’s core capabilities as well as modernizing our products, tools and solutions in order to support our MCO partners and Provider Networks to drive the quality of care and outcomes for our members.

    • 12 Oct 2017
    • 9:00 AM - 11:00 AM
    • mhdc offices & online
    • 100

    Practical Machine Learning and Artificial Intelligence in Healthcare

    October 12, 2017 9:00 - 11:00 AM

    Presented by Decision Options

    Wide adoption of EMR systems has resulted in rich data in provider settings but much of this valuable information sits in databases without being analyzed in any way. Emerging technologies in the area of machine learning and artificial intelligence can be profitably deployed in clinics and hospitals of all sizes to understand and predict patient behavior, risk of not meeting quality criteria, patient flow, provider utilization and variety of other aspects to help improve outcomes and reduce cost of provision. In behavior health we are building models that can predict optimum intervention and to match patients to therapists. In primary care, we are building models in hypertension, diabetes and other disease modalities to assign risk scores to patients who are unlikely to improve and may require closer monitoring and more proactive intervention.

    You will learn:

    • What is machine learning and artificial intelligence in the context of providers?
    • How can providers take advantage of emerging ideas and technologies in this area?
    • What resources are needed to make practical applications? How long does it take?
    • How can you get started and reach your goals?

    • 24 Oct 2017
    • 9:00 AM - 11:00 AM
    • online & @MHDC
    • 98

    What We Talk About When We Talk About Visualization

    Terms such as “visualization,” “visual intelligence,” “infographics,” “information graphics,” and “dashboards” get tossed around with such frequency and with different meanings that it is hard to know exactly what we are talking about when we talk about visualizing our health and healthcare data.

    In this interactive seminar we will discuss how and why the leading researchers and recognized experts define these terms in a manner that will empower you to select the best graphs and visualizations to display your data. You will learn the science behind how we see and understand information and simple yet powerful ways to display and communicate information so that the opportunities are clear and people are moved to action.

    We will explore and discuss the five qualities of a great visualization – is it:

    We have expanded our portfolio to include compelling new examples from our work with public health groups and clinical research teams, along with ongoing work displaying provider and payer performance and financial data. And, although you may never create the reports and dashboards disseminated by your institution, you must understand the power and importance of how we see and understand data in order to lead a truly data driven organization.


    Katherine Rowell, MS, MHA, Founder & Principal, HealthDataViz
    • 15 Nov 2017
    • 8:00 AM - 3:00 PM
    • Massachusetts Medical Society
    • 12

    Annual Meeting
    November 15, 2017
    Save the Date
    at Massachusetts Medical Society, Waltham


    There are twelve (12) Sponsorships available for this event.

    Member Sponsor: $1000

    Non-Member Sponsor: $2000

    • 15 Nov 2017
    • 8:00 AM - 3:30 PM
    • Massachusetts Medical Society

    Annual Meeting
    November 15, 2017
    Save the Date
    at Massachusetts Medical Society, Waltham

    MHDC Members: $75
    Non-Members: $200

    View the full agenda here.

    • 21 Nov 2017
    • 2:00 PM - 3:00 PM
    • online

    Spotlight User Group - Webinar Series

    Tuesday, November 21, 2:00 PM

    Over the coming calendar year, MHDC will be hosting a series of user group webinars that will focus on relevant & important use cases, questions, and your input & recommendations for  improvements to the Spotlight solution.  

    Session info coming soon

    • 30 Nov 2017
    • 9:00 AM
    • 01 Dec 2017
    • 4:00 PM
    • DataSense Solutions, Waltham, MA

    Tableau for Healthcare Professionals -- Beginner / Intermediate Level

    DataSense Solutions, Waltham, MA

    This two-day course is designed for the healthcare professional who works with data (regardless of technical or analytical background), with a beginner to intermediate Tableau software skill level. This highly interactive course is designed to give you the skills you need to connect to data and build tables, graphs, charts and dashboards in Tableau using healthcare data sets. 

    For more info and Registration, click here.